United A/C Accessibility, comfort without barriers.
We build this site so every visitor can use it — whatever their abilities or the technology they browse with. Here is our commitment, the practices behind it, and how to tell us if we have missed something. Your feedback matters.
A site that works for everyone.
Comfort should be easy to reach for every visitor, however they browse. We build this site to recognized accessibility standards, and these are the practices baked into it from the ground up.
Semantic Structure
Proper headings, landmarks, and labels give the page a clear, logical order — so assistive technology can navigate it the way it is meant to be read, not as a jumble of boxes.
Full Keyboard Access
Every interactive element — menus, buttons, the assistant, the tools — can be reached and operated with a keyboard alone, with visible focus so you always know where you are.
Screen-Reader Support
Icon-only buttons carry text labels, decorative graphics are hidden from assistive tech, and tool results announce themselves — so a screen reader conveys the full meaning of the page.
Readable Contrast
Text is set against sufficient color contrast for comfortable reading, and we treat legibility as a requirement, not an afterthought — strengthening contrast wherever it falls short.
Respects Reduced Motion
The site’s animations and movement honor your system’s reduced-motion preference — if you have asked your device to minimize motion, this site listens.
Flexible, Scalable Text
Text is built to scale with your browser and device settings, so you can enlarge it for easier reading without the layout breaking or content being cut off.
Accessibility is ongoing work, not a one-time checkbox — we keep testing and improving as the site grows.
Aiming for WCAG,
open to your input.
We design and develop this site with the Web Content Accessibility Guidelines, level AA, as our target — the widely recognized standard for making web content usable by people with a range of abilities.
We check our work with automated tools and hands-on review, including keyboard navigation and contrast checks, so accessibility is verified rather than taken on faith.
If any part of this site is hard to use with your assistive technology, we want to know. Real feedback is the best way to find and fix gaps — and we act on it.
Committed to serving every South Florida customer — online and in person — without barriers.
Our accessibility commitment.
Conformance target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These guidelines explain how to make web content more accessible to people with disabilities and more usable for everyone.
Measures we take
We include accessibility in our design and development process: semantic HTML and landmarks, keyboard operability with visible focus, text alternatives for meaningful images, sufficient color contrast, respect for reduced-motion preferences, and labeled controls for assistive technology.
Testing approach
We evaluate accessibility using a combination of automated checks and manual review, including navigating with a keyboard and verifying color contrast. We treat accessibility as ongoing and re-check as we add and change content.
Known limitations
Despite our efforts, some content may not yet be fully accessible — for example, third-party components or newly added material still being reviewed. Where we know of a limitation, we work to correct it, and we welcome reports of anything we have missed.
Alternative ways to reach us
If any part of this site is a barrier for you, you do not have to use it to get help. Our assistant, our phone line, and our team are all available — contact us however works best and a real person will assist you directly.
Feedback and contact
We welcome your feedback on the accessibility of this site. If you encounter a barrier or have a suggestion, please contact United A/C & Refrigeration using the details in the footer or through the assistant, and we will respond and work to address it.
Accessibility questions, answered plainly.
The assistant can take your accessibility feedback and route it to our team — or simply help you directly, any hour.
What accessibility standard do you follow?
We aim to conform to WCAG 2.1 level AA — the widely recognized guidelines for making web content usable by people with a range of abilities. We treat it as an ongoing target, not a one-time box to check.
What do I do if the site is hard for me to use?
You do not have to struggle with the site to get help. Contact us through the assistant, by phone, or however works for you, and a real person will assist you directly. And please tell us about the barrier so we can fix it.
Does the site work with a screen reader?
We build it to — with semantic structure, text labels on icon-only controls, hidden decorative graphics, and announced tool results. If your screen reader hits a snag, let us know and we will address it.
Can I use the site without a mouse?
Yes. Every interactive element is reachable and operable by keyboard, with a visible focus indicator so you can always see where you are on the page.
What if I have asked my device to reduce motion?
The site respects that preference. If your device is set to minimize motion, our animations and movement scale back accordingly.
How do I send accessibility feedback?
Use the contact details in the footer or ask the assistant. We welcome reports of any barrier or suggestions for improvement, and we act on them.
Help us do better.
Accessibility is never finished. If something on this site is a barrier for you, tell us — and in the meantime, a real person is always ready to help you directly.